“Personal Information” is unique information that identifies you. Personal Information includes information such as your name, mailing address, email address, telephone number[GC1] , and/or historic utility usage. Certain aspects of your Personal Information will be visible on the Services to your team members and/or team leaders[GC2] . Visible information may include your name, your email address, and your sales activity. All other Personal Information not described above will remain private and not available to your team members and/or salespeople on the Services. We may also ask you (or your customers) for financial information for payment purposes, including, but not limited to your billing name; billing address; credit, debit, bank card or PayPal/Stripe account information; or any other information that we, in our sole discretion, deem appropriate (“Payment Information”). We will not store your Payment Information on our database. Once you provide us with your Payment Information to us, we will forward the information to our third party payment processor, who will only use your Payment Information to process your payment of the ordered products. You can review and update your private Personal Information and Payment Information that you provide us by updating your profile. Please be aware that even after your request for a change to your Personal Information is processed, we may, for a time, retain residual information about you in backup and/or archival copies in our database. Additionally, you can also close your user account through the Services. If you close your Registered Account, we will remove your private Personal Information from our database[GC3] . However, please note that in the event you delete your account, we will retain any aggregated Non-Personal Information on our database.
“Non-Personal Information” is information that does not specifically identify you or any person as an individual and includes, but is not limited to, such non-unique information obtained from Users of the Service like aggregated data, web-browser type, browsing history, IP address or an Internet Service Provider (“ISP”). Non-Personal Information is used to manage the Services; track usage and improve the Services; and is not linked to any Personal Information. Non-Personal Information may be shared with third parties to provide more relevant services to Users, and to enhance the Services.
Non-Personal Information may be collected about your usage of the Services or retrieved from your user account, if any, and aggregated with data from other Users. This aggregated anonymous data will not contain any Personal Information. Aggregate data is collected to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of Users of the Services. We may provide statistical information based on this data to advertisers and other current and potential business partners.
When you visit the Services we may receive the IP address of your mobile device, your mobile device’s operating system, and the name of your ISP. This information can be used to analyze overall trends to help us improve the Services. IP addresses may also be recorded for security and monitoring purposes as well as providing more relevant advertisements. The linkage between your IP address and your Personal Information is not shared with third parties without your permission unless otherwise required by law. We may access information about you from third-party sources and platforms[GC4] .
Quativa diligently makes every effort to ensure that your information is secure on its servers by using industry standard security technology, such as encryption and firewalls on both our main and backup servers. Unfortunately, information transmitted via the Internet is not completely secure. As a result, Quativa cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all Personal Information stored therein, and you agree to hold Quativa harmless for any loss or damages that may result therefrom.
Registered Users must be aged 18 years or older. We do not allow persons under age 18 to create a user account; nor do we knowingly collect or solicit Personal Information from anyone under the age of 18. In the event that we learn that information has been collected from a child under age 18, that information will be deleted as quickly as possible. If you believe that we might have any information from or about a child under age 18, please contact us.
Solar or other in home sales
Installer or a Fully Integrated EPC